Oracle’s Marketing Cloud is the world’s only true Cross-Channel Marketing Solution. With Eloqua and Responsys, your Marketing Automation needs are covered. With the addition of Social Relationship Management, Content Marketing, and BlueKai Data Management Platform, you have everything you need to drive a unique CX (Customer Experience).
The decision to invest in a Marketing Automation solution like Eloqua must be backed with a key business requirement. In our experience, that requirement is driven by a need to deliver a unique customer experience.
The five tenets of Modern Marketing, listed below, are a starting point to help you deliver a unique customer experience.
The 5 Tenets of Modern Marketing
Get a more complete picture of prospects to improve messaging, engagement, and offer timing with personalisation
Capture data at each interaction from online behaviour such as website visits, downloads, social networks, and searches
Provide sales with a common tool that aligns marketing and CRM information to generate real-time sales actions
Create campaigns in days not weeks using an easy-to-use drag-and-drop interface without writing any code or HTML
Oracle Marketing Cloud Social Suite
Curate content from your prospect’s trusted networks and tie social activities to leads, pipeline, and even revenue
Measure marketing return on investment and report on performance from major initiatives to individual campaigns
Measure yourself against other leading Modern Marketers using comprehensive industry benchmarking
Measure everything from email campaign performance to web traffic with dashboards and closed-loop reporting tools
Rich Analysis via Dashboards
Eloqua’s visually appealing and engaging dashboards help you keep your finger on the pulse, helping you know what’s working and where improvements could be made.
All technologies are aligned to impact to the buyer, productivity and revenue. With multiple systems integrated, you will deliver a cohesive customer experience
Data Driven Decisions
Your Marketing Automation platform is at the heart of a Cloud-based technology solution delivering superior insight to all members of your organisation. Data is no longer siloed within Marketing, it’s accessible to the organisation as a whole.
Additional Oracle CX Marketing Solutions
Additional Oracle CX Solutions
Oracle Service Cloud
Delight your customers with Service Cloud. Differentiate your brand by developing lasting, profitable relationships with unified web, social, and contact centre experiences.
Oracle Engagement Cloud
Oracle delivers a unified sales and service experience with Oracle Engagement Cloud allowing you to support high-touch and high-value accounts using Engagement Cloud’s sales and service capabilities.
Oracle Data Cloud
Reach the audiences that matter most to your business. Oracle Data Cloud creates true cross-channel consumer understanding, so you know more about who your customers are, what they do, where they go, and what they buy.