Discover more with Oracle CX Marketing Eloqua Insight
All Eloqua Marketing users have access to Insight, the powerful Eloqua reporting module built on the Oracle Business Intelligence Enterprise Edition platform (OBIEE) platform. We’ve brought together a range of resources to help you get the most out of Insight with your campaign and contact data.
As many marketers race from one campaign to the next, it’s easy to miss the insight that could be discovered in your overall campaign performance.
A new, updated reporting & analytics tool.
While the new, updated Insight Reporting area within Eloqua will leverage the Oracle Business Intelligence Enterprise Edition platform (OBIEE), the biggest difference you can expect is a new, modern user interface when you’re accessing the out-of-the-box standard reports, and/or creating your own custom reports/dashboards.
Available now, it is critical to note that the underlying feature set of the new Insight reporting area is not anticipated to change significantly, but users will benefit from more flexibility in general.
It is also important to understand that the new Insight Reporting leverages the same, underlying existing Eloqua Data Warehouse as Classic Insight did.*
*SOURCE: Email update from Topliners, May 2018
The first thing to understand about Insight.
Eloqua provides two levels of access to Insight. These are explained to the right as Insight “Reporter” and “Analyzer” users.
Each edition of Eloqua includes access to Insight as a Reporter or Analyzer user for all licensed Eloqua users. e.g. if you have 35 Eloqua users, all users have access to Insight Reporter and 35 can have access to Insight Analyzer.
The Analyzer user is generally the more data-oriented team member, a person more familiar with BI platforms and someone who confidently understands data structures. We would suggest that Analyzer access is not provided to all users.
Insight Analyzer licenses are assigned by the Eloqua Administrator. It’s our experience that those changes in access can take up to 24 hours to become active once assigned to a user.
Insight “Reporter” User
All Eloqua users have access to Insight. This basic reporting platform provides access to 100+ pre-configured reports providing exceptional detail about the engagement of your contacts across your various campaigns.
Insight “Analyzer” User
Analyzer provides all of the same access as Insight, however Analyzer provides the more data-savvy digital marketer with the ability to configure your own reports and to build dashboards within Insight for the wider marketing team.
Oracle Marketing Cloud Eloqua Insight Resources.
About these resources.
Many of these resources are freely available. Some will require you to login to Topliners, if you don’t already have an account click here to create one.
Your Topliners/Oracle Account ID can be used across of a range of Oracle assets e.g. when you register for an Oracle Eloqua event.
Sometimes the barrier is knowing what to look for, Eloqua makes this process easier with Insight reporting.
You have 200+ default reports available to help you target specific aspects of campaigns. Reports can be manipulated in Eloqua or easily exported to manipulation in a range of 3rd party applications.
Accessing these resources
If you click on any of the links on this page and arrive at a login screen, it’s most likely you’ve clicked on a link within Topliners. You will need to create a Topliners account in order to progress. A Topliners account will give you access to a wide range of Oracle resources.
Quick YouTube clips to help you navigate Insight.
Running a Report in Insight
Exporting or Printing a Report in Insight
Creating an Agent in Insight
Working with Report Columns in Insight
Adding Views to an Insight Report
Creating a Custom Report in Insight
Insight Guides, How-To and more.
This Course is included with the Oracle CX Marketing Learning Subscriptions from Oracle University. Subscribers can view this Course anytime within their subscription. If you’re not yet a subscriber, take a few moments to learn more about available Oracle CX Marketing Learning Subscriptions and other Oracle University training options.
If you’re an Oracle Marketing Cloud customer and do not have an Oracle CX Marketing Learning Subscription, contact Marketing Cube today for pricing and details.
This recently updated OnDemand course covers Oracle Eloqua Insight (powered by Oracle BI). Students will learn functions available to the Reporter user type and how to work with reports in the Report Catalog. Marketing Cube provides a range of tailored training solutions for Oracle CX Marketing customers.
Visit Marketing Cube College to learn more about our in-person and live webinar sessions for your team.
Course Name: Oracle Eloqua: Insight for Reporters
By the end of this class, you will be able to:
Access and navigate within Oracle Eloqua Insight
Prompt and run reports
Sort, filter, and drill into report data
Export and print reports
LAST UPDATED April 2020